Case Studies

Context

Security Insights and Threat Analytics (SITA) is a B2B platform to empower CISO with tools & insights in enterprise security posture, risk quantification & return on security investments.

Need

• CISOs struggle to connect with Org's Board on security program.
• Organizations lack agility to detect signals early & act swiftly.
• CISO's seek consolidated data & actionable insights.

Data Engg & Analytics

• ETLs to extract events from security products.
• Data Analytic tools to provide actionable insights.
• IP developed based on the data from industry frameworks like NIST / MITRE to quantify security risks.

Context

A leading transportation outsourcing service provider in US had customer support based in Asia. The company’s clients in US often call the support teams with enquiries related to their cargo.

Need

• Support staff from different countries had strong influence of native accents in English.
• This is true for the Customers too as accent changed with geo.
• Our client wanted to reduce the impact through neutralization.

AI Model Training

• After model selection, models were tested for the requirements.
• Of the selected models, we zeroed down on a single model that nearly addresses accent neutralization.
• FSL training is used to further train and optimize the model for accuracy.

Context

A leading Cybersecurity company in Colombia, Latin America with a global client base and operations in Colombia and India was assisting clients from different geographies.

Need

• Its client base includes large Banking, Financial service, and Retail conglomerates in their respective geographies.
• Often, customer support is needed in the local language.

AI Model Training

• Pre-trained models were identified for English to Latin conversions.
• Of the selected models, we zeroed down on a single model that nearly addresses language translation.
• FSL training is used to further train and optimize the model for accuracy.